Returns & Exchanges

At Pamela Scott, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for all online orders. Items must be returned in their original condition with all tags attached to be eligible for a full refund or exchange.

Return Process

• 1.
  Fill Out the Return Form

  Complete the returns form included in your original delivery, clearly marking the reason for return and whether you require a refund or an exchange.

• 2.
  Pack Your Items

  Securely package your items in their original packaging, ensuring all original labels and tags are still attached to the garments.

• 3.
  Ship to Our Warehouse

  Send your package via a tracked postal service or a local courier to our central returns department; please retain your proof of postage until the refund is processed.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5 to 10 working days.