Frequently Asked Questions
Everything you need to know about shopping at Pamela Scott.
What is the standard delivery timeframe for my order?
Orders within Ireland are typically delivered within 2-3 working days. For international shipping, please allow 5-10 working days depending on your location.
What is your return policy for online purchases?
We offer a 14-day return policy for a full refund. Items must be in their original condition, unworn, with all tags attached and accompanied by a valid receipt.
Can I return an online order to a Pamela Scott physical store?
Yes, you can return your online purchase to any of our Pamela Scott stores nationwide for an exchange or a refund, provided you have your dispatch note as proof of purchase.
How do I know which size to choose?
We provide a detailed size guide on each product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery.